Shipping policy

We want to get your order to you as quickly as possible so you can start playing! Here’s how we ship:

Shipping Method
All orders are shipped via Australia Post from our Australian location.

Processing Time
Orders are packed and dispatched within 2–3 business days of purchase. You’ll receive a confirmation email with tracking details once your order is on its way.

Delivery Times
Standard Australia Post delivery times apply:

• Standard Post: 2–8 business days (depending on your location)

• Express Post: 1–4 business days (if available in your area)

Please note: delivery times may be affected by public holidays, peak periods, or unforeseen postal delays.

Shipping Rates
Shipping costs are calculated at checkout based on your location and preferred shipping method.

Tracking Your Order
All orders come with a tracking number so you can follow your parcel’s journey right to your door.

Missing or Delayed Parcels
If your parcel hasn’t arrived within the expected timeframe, please check the tracking details provided. For further help, contact us at hello@houseplaylife.com.au